Become a RideSift Supplier

Apply to join the platform. Please read our strict standards below before you submit your request.

Apply as a Supplier

Get in Touch

We're here to help! Whether you have questions about our service, need support with a booking, or want to provide feedback, we'd love to hear from you.

Phone

+1 (555) 123-4567

Available 24/7 for bookings

Email

info@ridesift.com

We'll respond within 24 hours

Office

123 Main Street
City, State 12345

Visit us Monday-Friday 9AM-6PM

Supplier Standards You Must Follow

Before you apply, please read the rules below carefully. RideSift enforces strict standards on waiting time, car cleanliness, pricing and driver conduct. We only accept suppliers who can guarantee every single one of them.

What waiting time are we expected to honour?

Drivers must wait up to 60 minutes after the scheduled pickup time at airports and ports, and 15 minutes at all other locations, free of charge. Leaving earlier than the agreed window is a strict breach. Repeat offences lead to immediate removal from the platform.

How do we handle delayed flights?

You are required to track customer flights in real time and adjust the pickup automatically. No surcharge is allowed for flight delays inside the standard 60-minute airport buffer. If a driver leaves before that window expires, you must refund the booking in full, no questions asked.

What are the cleanliness standards for our vehicles?

Every vehicle must be vacuumed, wiped down and odour-free before each transfer. Smoking, food and pets (unless pre-arranged with the customer) are strictly forbidden inside the car. Any vehicle that fails a cleanliness check is suspended from service until the issue is fixed.

How old can our cars be?

All vehicles listed on RideSift must be no older than 7 years. Each car must pass an annual mechanical and visual inspection. Cars with body damage, broken air conditioning, or worn-out interiors are not allowed to take a single booking on the platform.

What is the rule on pickup punctuality?

Drivers must arrive at the meeting point at least 10 minutes before the agreed pickup time. Late arrivals are tracked automatically per supplier. Repeat offenders are warned, fined and, if the issue continues, permanently removed from RideSift.

What licensing and insurance must our drivers have?

Every driver must hold a valid commercial driving licence, carry proper passenger insurance, dress neatly and treat passengers with respect. You are required to provide a written code of conduct to your drivers and to review them every month based on real customer ratings.

Can we charge customers anything extra on the day?

No. The booking price is the final price. Suppliers are strictly forbidden from asking for tips, fees, or on-the-day surcharges. Any driver who requests extra payment will trigger an immediate full refund to the customer and a sanction against your account.

What happens if we break these rules?

RideSift reviews every customer complaint within 24 hours. Confirmed breaches lead to instant warnings, fines, or permanent removal depending on severity. Any supplier whose rating falls below 4.5 stars for two months in a row is deactivated automatically.